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As a provider of Medicare services you require information about the Medicare program, billing and claims issues to manage your Medicare sector on a daily basis. Riverbend is offering through our new Web site re-design; provider self-service, applications, and expanded content to assist you in continuing to provide Medicare services appropriately. Riverbend believes well-informed providers are more likely to bill correctly and thereby reduce the error rate.
Provider Information
Latest Information:
- Practical information for quarterly updates
- Clarifications of Internet Only Manual Instructions
- Practical daily billing and coverage information
Note: To access this information, you must have a free account with the Education Center. Just type “new user” in the username and password fields to begin registration.
New Providers
Get started here if you are a new provider to Medicare.
Need to Postal Mail us?
If you need to send information to RGBA via postal mail, please use our routing form. 
Riverbend is going paperless. All incoming mail is now being imaged. Please use this form to assist us with identifying and routing your information to the appropriate department.
Medical Review
In order to meet CMS' goal of protecting the Medicare Trust Fund, Riverbend must ensure that we pay the right amount for covered and correctly coded services rendered to eligible beneficiaries by providers.Medicare Secondary Payer
When Medicare is the secondary payer, the provider, physician, or other supplier, or beneficiary must first submit the claim to the primary payer. The primary payer is required to process and make primary payment on the claim in accordance with the coverage provisions of its contract.
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Latest information published by RGBA
What's What?
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