Reminder:
Important Information from Riverbend GBA:
Please be aware that your facility will continue to receive a remittance advice with the legacy number in the heading for claims that were adjudicated without the NPI number.Claims that were adjudicated with the NPI number will be indicated on a separate remittance advice with the NPI number in the heading.
Due to this change your facility may have two remittance advices for a specific paid date, one with the legacy number in the heading and one with the NPI number in the heading.
In Addition Providers that utilize Direct Data Entry (DDE) will need to enter their NPI number on the screen to access claims that are processed, pending or returned. That includes, (but is not limited to); Status Inquiry, Claims Count Summary, and Claims Corrections.