Lock Box

  • Change of Address:.  Effective May 31, 2007, all checks mailed to RGBA for payment of a Medicare overpayment must be mailed to the following address: 

                          Riverbend Government Benefits Administrator, Inc
                          P.O. Box 1000, Dept. 831
                          Memphis, TN 38148-0831
                          *This address is ONLY for checks; DO NOT MAIL COST REPORTS TO THE ABOVE 
                            ADDRESS

  • Payments include:
    •  Checks remitted for voluntary refunds
    •  All demanded receivables.
    • Payments related to cost report submission, a copy of the front page of the cost report should be included with the check.

NOTE: Failure to send checks and/or cost reports to the proper address will cause delays in processing. 

Questions regarding lockbox payments should be directed to:
            Darlene Holmes at (423) 535-3114
            Megan Humble at (423) 535-5902


Page modified:July 26, 2007