Riverbend


 

Credit Balance

A credit balance is an improper or excess payment made to a provider as the result of patient billing or claims processing errors. Credit balance reports are submitted 30 days after the end of the quarter. This tool shows receipt date and acceptance of the report to Riverbend. Riverbend recommends claims be adjusted before the Credit Balance Report is submitted.

  1. Enter your Provider Number
  2. Enter the Sub-Unit Code *

Note If you are entering the primary provider number and do not have a sub-unit number, you will need to enter the provider number again in the sub-unit text box.